1. I placed a bet on the 11/04/18 bet ref no 6A66-96KZ-FM8E-MG3X and it was at odds of 15/8. The horse won at 100/30 and it hasn’t paid out the better odds. Please could you explain why not and when this will be paid into my account.

  2. I add bet with best odds bog it was a doulb 3 00 at newec tim rocco and 2 15 at exter smarty wild 5/6 but it won at 9/4 which I didn’t get

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